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Emergency Contact

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You can change and update your emergency contact using the Emergency Contact feature in Self-Serve. To update your Emergency Contact, log on to the software. Self-Serve opens automatically in My Holidays; Click on the Details tab in the side menu, then select Emergency Contacts in the top menu.

Update Emergency Contact

To update your emergency contact details, please follow these steps:

  • In Self-Serve Select Details from the side menu (see 1 on the screenshot below).
  • From the Details section select Emergency Contact from the top menu (see 2 on the screenshot below).
  • To update a field, click on the field you wish to update and re-write the contents. 
    N.B You can use the information held on the My details page by clicking on the ‘Copy’ tab (see 4 on the screenshot below).
  • Click on the Save tab (see 3 on the screenshot below) before you leave the page to save your updates.


N.B If you do not click on Save, the changes will be lost, once you move to another page.

Video Tutorial

You can view a video tutorial here. The video opens in a new screen so you will need to return to this tab when the video has finished.

Screen Shot

If you want to increase the size of this image, click on “Open image in new tab”. Or use “pinch” if viewing on a phone or tablet.



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